Privacy Policy — 789jili

Introduction

This Privacy Policy ("Policy") describes how 789jili ("789jili," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "Player," or "User") who access or use the 789jili online gaming platform, including the website at 789jili.club and any associated mobile-optimized interfaces (collectively, the "Platform").

789jili is committed to protecting the privacy and security of your personal data. We operate in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as well as other applicable data protection standards.

By registering an account on the 789jili Platform, accessing our services, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, please do not use the 789jili Platform.

Personal Data We Collect

789jili collects personal data that is necessary for the operation of the Platform, the provision of our services, and compliance with our legal and regulatory obligations. The categories of personal data we collect include, but are not limited to, the following:

We collect only the minimum amount of personal data necessary for the stated purposes. Where possible, we anonymize or pseudonymize data to reduce privacy risk.

How We Collect Your Data

789jili collects personal data through the following channels and methods:

• Direct Interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. This includes your IP address, device identifiers, and browsing behavior on the Platform.
• Third-Party Sources: Data received from identity verification service providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), and fraud prevention partners, where necessary to verify your identity or process transactions.
• Publicly Available Sources: In limited circumstances, we may supplement your profile with information from publicly available sources to fulfill our AML and KYC obligations.

How We Use Your Personal Data

789jili uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 789jili player account, including verifying your identity and age (21 years or older as required under Philippine law).
• Service Delivery: To provide access to our full library of over 2,400 games, process your bets and wagers, and deliver the features and functionality of the Platform.
• Financial Transactions: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Legal and Regulatory Compliance: To fulfill our obligations under applicable Philippine laws, including anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and responsible gaming mandates.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform.
• Responsible Gaming: To monitor gaming behavior and identify players who may be at risk of problem gambling, and to administer self-exclusion and limit-setting tools.
• Marketing and Promotions: To send you relevant promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, design, and content of the 789jili Platform.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

Legal Basis for Processing

789jili processes your personal data on the following legal bases, as applicable under the Data Privacy Act of 2012 and related regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and 789jili — specifically, to operate your account and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML, KYC, tax reporting, and responsible gaming obligations.
• Legitimate Interests: Processing is necessary for 789jili's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your privacy rights.
• Consent: For certain processing activities, such as direct marketing communications, we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Sharing Your Personal Data

789jili does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to facilitate deposits and withdrawals on your behalf.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to verify your identity and comply with regulatory requirements.
• Game Content Providers: Licensed game studios and software providers whose games are hosted on the 789jili Platform, to the extent necessary for game delivery and technical support.
• Fraud Prevention and Security Partners: Specialist providers engaged to detect and prevent fraudulent activity, money laundering, and other security threats.
• Regulatory and Law Enforcement Authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by 789jili in the ordinary course of business, subject to strict confidentiality obligations.

Cookies & Tracking Technologies

789jili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the Platform.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session management cookies that keep you logged in to your 789jili account. These cookies cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps us improve the Platform.
• Functionality Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats to your account and the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 789jili Platform. Strictly necessary and security cookies cannot be disabled without impacting your ability to use the Platform.

Data Retention

789jili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with 789jili, and for a minimum of five (5) years following account closure, in accordance with applicable AML and regulatory requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Customer Support Communications: Retained for up to three (3) years from the date of the interaction, for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required for any of the above purposes, 789jili will securely delete or anonymize it in accordance with our data disposal procedures.

Data Security

789jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the 789jili Platform is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Access Controls: Strict role-based access controls ensure that only authorized 789jili personnel with a legitimate operational need can access personal account data.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and real-time intrusion detection systems that monitor for suspicious activity around the clock.
• Regular Security Audits: 789jili conducts regular internal and third-party security audits and penetration tests to identify and remediate vulnerabilities.
• Data Minimization: We collect and retain only the minimum personal data necessary for the stated purposes, reducing the potential impact of any security incident.

While 789jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 789jili will notify you and the relevant regulatory authorities in accordance with applicable law.

Your Privacy Rights

As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights with respect to your personal data held by 789jili:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data that 789jili holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account details directly through your 789jili account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data protection rights have been violated.

To exercise any of the above rights, please contact the 789jili Data Privacy team via our customer support channels. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

Children's Privacy

The 789jili Platform is strictly intended for adults aged 21 years or older, in accordance with Philippine law governing participation in casino-style gambling activities. 789jili does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 789jili Platform, please contact our customer support team immediately so that we can investigate and take appropriate action.

789jili employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Providing false information about your age is a serious violation of our Terms & Conditions and may result in legal consequences.

Changes to This Privacy Policy

789jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we process your personal data, we will provide notice to registered players via email or through a prominent notification on the Platform prior to the changes taking effect. Your continued use of the 789jili Platform following the publication of any updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 789jili is protecting your personal data. If you have any concerns about changes to this Policy, please contact our support team before continuing to use the Platform.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 789jili handles your personal data, please do not hesitate to reach out to our team. We are committed to addressing all privacy-related inquiries promptly and transparently.

• Data Privacy Inquiries: Contact our customer support team via live chat, available 24/7 on the Platform.
• Email: [email protected]
• Response Time: Privacy-related requests are typically acknowledged within 48 hours and resolved within 30 days, in accordance with applicable law.

For concerns about our data protection practices that have not been resolved to your satisfaction, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the regulatory authority responsible for enforcing the Data Privacy Act of 2012.

For information about your rights as a player and our responsible gaming commitments, please visit our Responsible Gaming page or review our Terms & Conditions.